# Contact TuneWithLove

A question before you order, help with a song you have ordered, or a project for your company: we answer every message.

## Write to us

Email [hello@tunewithlove.com](mailto:hello@tunewithlove.com). It is the fastest way to reach us and we respond within 24 hours. You can write in English or French.

## Help with an order

Add your order reference to your message (it starts with TWL-) so we can find your song straight away.

- Songs are ready within the hour. If yours has not arrived, check your spam folder, then write to us.
- Something to change after delivery? You have one free change, requested from your order page once you [sign in](https://tunewithlove.com/auth/login).
- Not happy? Every individual order carries a 30-day money-back guarantee: ask within 30 days of payment and we refund the full amount, no reason required. See [delivery, refunds and cancellations](https://tunewithlove.com/refunds).

## Companies

Songs for employee birthdays, work anniversaries and team events are handled by [TuneWithLove for Business](https://tunewithlove.com/business). Your first song is a free pilot. Write to the same address with any question.

## Privacy and your data

To access, correct or delete your personal data, email us at the same address. What we collect and why is set out in our [Privacy Policy](https://tunewithlove.com/privacy).

## Developers and AI assistants

TuneWithLove can be used from an AI assistant. The server address, the tools and the machine-readable resources are on the [developer page](https://tunewithlove.com/developers).

## The company behind TuneWithLove

TuneWithLove is a product of AlamiLabs OÜ (registry code 17545637, Sepapaja tn 6, Lasnamäe linnaosa, 15551 Tallinn, Harju maakond, Estonia). Full company details are in the [legal notice](https://tunewithlove.com/legal), and our story is on the [About page](https://tunewithlove.com/about).